Letter 1
----- Original Message -----
From: Gilles-Antoine Philippin
To: varsha
Sent: Wednesday, December 14, 2005 1:53 AM
Subject: Pictures
Hello Varsha,
How are you?? and your futur husband?
Sorry for the big delay, but time pass to quikly....
Here I join some pictures of our wonderful trip.
If you want more tell me (we had about 1300 pictures....we are crazy :-))

Some friend are interested to visit you, but rather in 2007 like us...
We would like to visit the south (Kerala and Karnataka) in 2007! When is it the best time to visit this part of India (May is it to late because of the rain season)??
I hope you 'll be able to organize our trip!
Some of our postcard (posted to the reception desk of our hotel, Howard Park Plaza in Agra) are never arrived.... All the other posted in our hotel were arrived quikly. Did you already have that kind of problem with this hotel? Fortunately we sent the most part of our post cards before....
All of us wish you a nice end of year, and a new year 2006 full of beautiful moments.
Gilles

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Letter 2
----- Original Message -----
From: Dawn Taylor
To: Varsha
Sent: Tuesday, November 08, 2005 2:30 AM
Subject: Taylor Family Tour
Dear Varsha
Hope you had a happy Diwali. It was a shame we missed you when we came into the office because we would have liked to say a big THANK YOU for all your help and for organising such a wonderful tour for us.
The service was excellent and we will certainly recommend your company to any friends planning to visit India. We would particularly like to praise the services of our main driver and his helper, known to us as Captain and Surinder. Their competent, safe driving gave us confidence and a comfortable journey always. The Tempo Traveller was a great success and ensured the children coped with the long journeys very well as there was room to more about and be comfortable. We really enjoyed our last minute visit to Agra over Diwali - the Taj Mahal is truly majestic.We were very happy with most of the hotels. The only exception was the Quality Inn HimDev which was noticeably below the standard of the other hotels and was disappointing.
Thank you again for your help.
With our best wishes
Taylor Family

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Letter 3
----- Original Message -----
From: Alice Clark
To: Ganesh.maa ; varsha@compasstours.com
Sent: Sunday, October 16, 2005 2:44 PM
Subject: Feedback on the tour

Dear Varsha, Ganesh and Martin,
Thank you for the excellent service you all provided to my tour participants on our recent South India tour. It was greatly appreciated by all. You went out of your way at times to make things work. We also appreciated the expert help in Madurai. Luke was an exceptional guide to the temple and you can send him my compliments. We got along fine in Bangalore as well. I will certainly call upon you again for help with my tours and travel needs.
Sincerely yours,
Alice Clark

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Letter 4
----- Original Message -----
From: "Alberto Mosiello" <amosiello@rtc.it
To: <varsha@compasstours.com
Cc: <durjay@compasstours.com
Sent: Friday, September 16, 2005 1:36 PM
Subject: Rajastan and Gujarat Tour
Dear Varsha,

First of all, we would like to thank you for all your help. We really
appreciate the professionalism of your company and the kindness of you
and your staff.

We really enjoyed the tour and our driver/friend makes our visit in
India very pleasant and comfortable. He is not only a very good driver,
but also a good man and a good friend. The car was always in perfect
condition and clean, he is an expert driver and very kind man. We often
said him "you are a gentleman".
I would be very grateful if you could send him our greetings and the
attached pictures. Please note that we asked him to spent some hours
with us at the beach.

Be sure that our entire friend will know about the quality of the Compass
India service and we hope to visit again India.

Thank you very much
Best regards

Alberto and Clelia

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Letter 5
-----Original Message-----
From: "Sanjay & Mamta Hathiramani"sjymamta@yahoo.com
To: "varsha"varsha@compasstours.com
Sent: Wednesday, July 27, 2005 7:35 PM

Subject: Re: Delhi Tour Booking Through all-india-travel-packages.com

Hi Varsha,

Hope all is fine. Heard there were some heavy rains in India the last couple days.

We, my husband and me, wanted to let you know that we truly enjoyed the tour, it was a memorable trip. We will definitely be recommending it to our friends. And looking forward to coming back for another trip.

Thanks,
Mamta Hathiramani
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Letter 6
-----Original Message-----
From: <gmaglian@tin.it
To: "Compass Tours" <info@compasstoursandtravels.com
Sent: Friday, March 25, 2005 10:24 PM
Subject: North India Tour

Dear Mr Durjay,
these few lines to thank you and all your staff at Compass India for our unforgettable experience with the tour you organized us in your wonderful country.
The drivers, the guides and all the staff were simply impeccable and provided us with the best assistance in every detail of the trip We were really very impressed by the professionality and dedication of all your team, and look forward to have other India trips with you, as well as to advice our friends all over the world to contact you for getting an unique India experience.
Bravo again!!
Gian Magliano/ Carla Quarona
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Letter 7
-----Original Message-----
From: Sanjeev Chitnis
To: 'Shweta'
Sent: Thursday, March 17, 2005 4:10 AM
Subject: Agra and Rajasthan Tour

Dear Shweta,

We returned from India over two months ago. I intended to mail this to you soon after returning but we were very exhausted after our trip and had to return to work immediately on the 10th of Jan. In addition we suffered jet lag for almost two weeks.

This note is to say that we enjoyed our trip extremely. All the arrangements our of highest order and so were the hotels, including the Clarks at Agra and Jaipur. The best hotel of course was Umaid Bhawan in Jodhpur. We had slight problem and delay in checking in to the Clarks in Agra where they first said that they could not give us the rooms adjacent to each other but eventually they did. All the guides were good and gave us appropriate advice at most places. We had a tiny sour note in Jaisalmer. The person who took us for the camel rides to the sand dunes charged us Rs. 1200 for four of us (two camels) instead of Rs 500 to 600. We came to know about this later on from the hotel reception. It is really not the amount of money which matters but the fact that we felt cheated. I told the guide about this later on.
Apart from these two minor problems things were fine. Our special thanks to Mr. Mansingh, the driver who looked after us well. Pl convey our regards to him.
Last but not least I want to express a special thanks and commendation for your hard work, prompt replies, attention to details and patience in arranging our trip. We changed our itinerary a few times (not intentionally) and still you were very helpful. Please feel free to pass this on to your managers.
Yours Sincerely,
Sanjeev.
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Letter 8
-----Original Message-----
From: John Elliott F.C.I.S.
(john@thebirdgroup.co.uk)
To: Durjay Gupta
Compass Tours & Travels
Date: 15 November 2004

Dear Durjay,
What a wonderful holiday. It was nice to meet you and thank you from Kath and myself for our presents which were very generous.

You have obviously got excellent staff working for you, there was not one time that we were not welcomed, on time and graciously throughout the whole of our journey. You obviously have an excellent organization in place.
Repeating what Eifion has said with regard to the Goa meals. Please be honest and tell us if we have spent over the allowance because we are totally content with the value for money we have received and would be only too pleased to pay an additional supplement should it be necessary.
Please be happy to use our name and my email address should other British people wish to look for a recommendation to your Company. We will obviously be telling our friends and relatives anyway but you will have a much larger clientele than we would be speaking to.

Once more, thank you very much indeed, we felt totally relaxed as we knew we were in safe hands throughout the whole of our journey and adventure around India.
Yours sincerely
JOHN ELLIOTT F.C.I.S.
DIRECTOR/GROUP COMPANY SECRETARY
(john@thebirdgroup.co.uk)
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